Privacy Policy

1. Who we are

SoftmaxAI Pvt Ltd operates softmaxai.com, with offices in Texas, USA and Ahmedabad, India. Contact: info@softmaxai.com.

2. Information we collect

• Information you provide: name, work email, company, and message contents submitted through our contact and consultation forms.
• Usage information: [PLACEHOLDER — list analytics tools actually deployed, e.g. website analytics, and what they collect].
• Business correspondence: emails and documents you share with us in the course of an engagement, governed additionally by contract and NDA.

3. How we use information

To respond to inquiries, provide and improve our services, communicate about engagements, and meet legal obligations. We do not sell personal information. [PLACEHOLDER — confirm marketing email practices and consent mechanism.]

4. Client project data

Data processed within client engagements is governed by the applicable services agreement and processed under the client's instructions — typically within the client's own cloud tenant. It is not used to train public AI models.

5. Sharing

We share information only with service providers necessary to operate our business ([PLACEHOLDER — list processors: hosting, CRM, analytics]), under appropriate agreements, or where required by law.

6. Cookies

[PLACEHOLDER — describe actual cookie usage and provide a consent mechanism where required.]

7. Retention & security

We retain personal information only as long as needed for the purposes above, protected by administrative and technical safeguards including encryption and least-privilege access. [PLACEHOLDER — confirm retention periods.]

8. Your rights

Depending on your jurisdiction (including under GDPR and comparable laws), you may have rights to access, correct, delete, or restrict processing of your personal information. Contact info@softmaxai.com to exercise them. SoftmaxAI Pvt Ltd is based in Ahmedabad, Gujarat, India, and processes personal data in accordance with applicable Indian law. Jurisdiction-specific rights and disclosures to be completed with counsel.

9. Changes

We will post updates to this policy on this page with a revised effective date.